Error while attempting machine translate

[Sonali17]

Hi All,

I am receiving the following error when attempting to Machine Translate in the KTT - "Error while performing translation. If this persists, please contact administrator."  

The plugin dynamic translation is already activated.

Please guide/help.

Thanks in advance.

[Ankur Bawiskar]

Hi Sonali,

Was it working previously? any change happened in the api key and the password either Microsoft or IBM

Did you configure the steps correctly?

Regards
Ankur

[shashanktonpeka]

Have you set the activated model as default ? You can also test if this is working by executing this script:

DynamicTranslation.getTranslation("Bonjour", {

    targetLanguages: ["en", "de"],

    translator: "microsoft"

  }).then(

    function(successResponse) {

      console.log("Translate bonjour from fr to en/de using Microsoft: ");

      console.log(successResponse);

    },

    function(errorResponse) {

      console.log(errorResponse);

    }

  );  

[Ramjee]

Still, I am getting the same error message you elaborate step by step

[sailaja jinugu1]

Hi Sonali,

Any luck??

Thanks,

Sailaja