Exchange Exam Voucher?

Joshua Comeau
Kilo Sage

I passed the SNOW CIS Discovery exam, when I took the instructor led course they gave me access to the Discovery Fundamentals which it granted me two exam vouchers:

 

This means I now have another non-claimed and used or can user voucher.

 

Is it possible to exchange this for a different voucher of my choosing?

3 REPLIES 3

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

As per ServiceNow the answer is NO please see below:-

 

Saurav11_0-1696529833681.png

 

https://nowlearning.servicenow.com/lxp/en/certified-system-administrator-voucher?course_id=85d2a9a01....

 

However you can create a ticket in the now learning portal and check with the support team regarding this as well.

 

Please mark my answer as correct based on impact

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

I assume the ServiceNow CIS Discovery exam? And not a SNOW exam?

 

Anyway, you can't trade vouchers, you can't give them to anyone else, etc.. You can only use such double vouchers in case you would fail an attempt, for a retry.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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AndersBGS
Tera Patron
Tera Patron

Hi @Joshua Comeau ,

 

The short answer is no - Vouchers is only valid to the specific training.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/