Exchange Exam Voucher?
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10-05-2023 10:57 AM
I passed the SNOW CIS Discovery exam, when I took the instructor led course they gave me access to the Discovery Fundamentals which it granted me two exam vouchers:
This means I now have another non-claimed and used or can user voucher.
Is it possible to exchange this for a different voucher of my choosing?
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10-05-2023 11:18 AM
Hello,
As per ServiceNow the answer is NO please see below:-
However you can create a ticket in the now learning portal and check with the support team regarding this as well.
Please mark my answer as correct based on impact

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10-05-2023 11:31 AM - edited 10-05-2023 11:31 AM
Hi there,
I assume the ServiceNow CIS Discovery exam? And not a SNOW exam?
Anyway, you can't trade vouchers, you can't give them to anyone else, etc.. You can only use such double vouchers in case you would fail an attempt, for a retry.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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10-05-2023 11:05 PM
Hi @Joshua Comeau ,
The short answer is no - Vouchers is only valid to the specific training.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/