Reference Qualifier subquery on Catalog Item - field values display only in English

Community Alums
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I have a "Reference" field to "customer_contact" table in a Catalog Item that is filtered by the following reference qualifier:

javascript: 'SUBQUERYsys_id,contact,sn_customerservice_contact_relationship^responsibility=f9496790c3130200b12d9f2974d3aeea^ENDSUBQUERY^active=true';

 

VictoriaSte_1-1696534004304.png

 

It works fine, but after the user changes the language to something other than English, it no longer shows all records. 

English:

VictoriaSte_2-1696534334774.png

German:

VictoriaSte_3-1696534379506.png

 

The user has role "sn_customerservice.customer" and has read access to table "sn_customerservice_contact_relationship".

 

Has anyone had a similar problem and can help?

Thank you in advance,

Victoria 

 

 

#Utah, ##CS
1 REPLY 1

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Is your I18N: Internationalization activated?

 

I found something similar in the below post please have a look:-

 

https://www.servicenow.com/community/developer-forum/reference-field-list-becomes-blank-in-different...

 

Please mark my answer as correct based on Impact.