Field Service Impact on Incident Management (sn_fsm_inc_mng plugin)
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12-03-2024 09:04 AM
When we activated the sn_fsm_inc_mng plugin, it overrode the states in Incident Management to match Field Service out-of-the-box states. This was done in our Dev environment and our current plan is to take backup from Prod. Is there a guide that shows which fields are impacted in Incident Management once Incident Management for FSM is activated?
thanks!
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