Field Styles in CSM Configurable Workspace

[syed_but_not]

Hi, I'm trying to find a way to highlight/indicate which tickets from VIP contacts in List data visualizations in CSM configurable workspace. According some documentation I found this should be possible through field styles however they don't seem to be working. We already have a field style for this that works in our native UI but it isn't translating over into workspaces and I can't seem to find any solutions. Is there any way to achieve what I'm trying to do?

[Sumanth16]

Hi @syed_but_not ,

https://developer.servicenow.com/dev.do#!/reference/next-experience/quebec/now-components/now-highli...

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[syed_but_not]

Hi @Sumanth16 I've taken a look at that already and it wasn't helpful sadly. Although it says "You can use highlighted values in a list to visually indicate the priority of certain items," there is no explanation of how that would be configured and I'm not seeing that functionality with the component in UI Builder