Fix Script

[Shreshta_happy]

They are some inflight tasks that I need to reassign to the other group.

i have written this fix script:

var techUpgrade= new GlideRecord('case table');

techUpgrade.addEncodedQuery('u_tech_upgrade_type=');

techUpgrade.query();

while (techUpgrade.next()) {

    gs.log("it is for non tu" + techUpgrade.number);

    var GroupUpdate = new GlideRecord('task table');

    GroupUpdate .addQuery('u_parent', techUpgrade.sys_id);

GroupUpdate .addQuery('u_type', 'task');

    GroupUpdate .addQuery('u_assigned_group', 'IN', 'f53cecacdbf8f5109aa69reerrwer');

    GroupUpdate .query();

    if (GroupUpdate .next()) {

        gs.log("checking for the second remtask + techUpgrade.number);

        GroupUpdate .seValue('u_assigned_group ', '6ebd91f387593510f484b806dabdfdf443');

        GroupUpdate .setWorkflow(false);

        GroupUpdate .update();

    }

}

The logs are getting executed but the group is not getting updated

Please help.

[Shreshta_happy]

Hi @Ankur Bawiskar ,

I have changed all the of them , but it is still not working

Can you please check on this

[psphanindrakuma]

@Shreshta_happy 

Does the log printing?

[Ankur Bawiskar]

@Shreshta_happy 

Please share your updated script

[psphanindrakuma]

@Shreshta_happy 

Please correct typo where you setting grourp.
GroupUpdate .setValue('u_assigned_group ', '6ebd91f387593510f484b806dabdfdf443');

Please mark my answer as correct and helpful it it helps

[psphanindrakuma]

@Shreshta_happy 

The reason why this script not working is

1.  GroupUpdate .seValue('u_assigned_group ', '6ebd91f387593510f484b806dabdfdf443');
there is "t" missing in statemant

2. GroupUpdate .addQuery('u_assigned_group', 'IN', 'f53cecacdbf8f5109aa69reerrwer');

sysid is wrong. it has 29 charectors instead 32.

use"STARTSWITH" or exact 32 charector sysId

Please mark my answer as correct and helpful if it solves your issue

Thanks,

Phanindra.