form section missing in CSM/FSM configurable workspace

[Rudranarayan P2]

When i open the case in platform view, i can see 4 form sections on the form. But when in csm configurable workspace, one section(major case information) is missing/not visible.

I have already added that section to "workspace " view using form layout configuration.

Why is this happening and how can i show this section in workspace view?

[Ankur Bawiskar]

@Rudranarayan P2 

please share screenshot

any client script is hiding that section?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Rudranarayan P2]

Hi Ankur,

Thanks for your quick reply. 

let me check for the client scripts. 

Screen shots:

[Ankur Bawiskar]

@Rudranarayan P2 

is that an OOB form section or you created it?

[Rudranarayan P2]

It's OOB