Global Search in Next Experience

[smithro]

Looks like we can only search by text for active change requests using the global search field.

Any idea how to open this search up to find the closed records?

[Community Alums · Accepted solution]

Hi @smithro ,

If you Navigate to  System Definition > Search Groups :

Open, Tasks Record:

under teh related list :

Now, open change request and change the condition to accept all records not just active is true:

[hanwar2]

Hi Sandeep, 

Can you please help with this answer

Who can see global records in an instance?

A. The service provider
B. All users
C. The Customers
D. Admins

[smithro]

Perfect...thank you Sandeep!