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03-03-2025 11:59 PM
Hi Team,
I have created one new field with the name Additional Info on the incident table with Type Name-Value Pairs.
I have added that field in both Native and SOW view of Incident form
Query :
1. In Native view , i can see the field behavior like below, Name , Value
2. In SOW view , field behavior is different like below, Label , Value
why such difference, is it expected behavior ?
if not , how to troubleshoot this?
Regards,
Abhilasha G T
Solved! Go to Solution.
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03-04-2025 12:31 AM
yes it's OOB behavior.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-04-2025 12:31 AM
yes it's OOB behavior.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader