Calling out CSM administrator, developer, or platform owners to participate in an exciting card sorting activity that will greatly impact how we sort and organize our Customer Service Management (CSM) documentation.
Your insights and expertise would be incredibly valuable in shaping the future of our documentation structure. We believe that your experience and knowledge make you an ideal candidate for this study.
To see if you qualify, please take this short 2-minute survey.
Participating in this study won't require much of your time, and we genuinely appreciate the effort you put into it. By participating, you'll have the opportunity to influence how we organize our CSM documentation, making it even more user-friendly and efficient.
Participants who qualify for and complete sessions may earn a thank you gift for their time" if permissible by your company policy”.
