Even if we select the language to either japanese or chinese, it still shows the english email for the notification preference.
We have different emails for different languages but it still gets the english one. Where to change this? Thanks
I was able to translate the name of the notification from my end, refer to the following article for the details - https://www.servicenow.com/community/international-localization-forum/translating-notification-name/...
It appears the 'name' column is a string field and needs to be changed to a translated text type.
Once it's done, you can save the field in various languages.
English:
Spanish:
Hope it helps, cheers
Hi @lawrencesenpai ,
See if this helps :
https://www.servicenow.com/community/developer-forum/notification-language-settings/m-p/1750011
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
On the condition of the notification, the preferred language is already selected to japanese but it still shows the english name of the notification. Is it better to change some css script for this one as this is in the protal?
Yes, but even if we change the language on the user pref to japanese or chinese, it still shows the english email names.
