How can I hide/Desactivate "Dynamic Translation Support Topic" in topics of virtual agent?

[EvilRojo]

Hi!

I want to hide that option, but it doesn't appear in the designer and if I look for it in the sys_cs_topic table, I can't disable it because of a read-only protection policy.

[nikola_mijic]

Try upgrading the Conversational Interfaces - Diagnostics (App ID: sn_ci_diagnostics) plugin. It seems there were issues with certain versions, we just solved the problem that way.

https://www.servicenow.com/community/virtual-agent-nlu-forum/new-va-topic-called-dynamic-translation...

[Graham8]

This worked for us. Thank you.

[Graham8]

@nikola_mijic this worked perfectly, thanks.