New VA Topic called 'Dynamic Translation Support Topic'
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07-29-2024 05:00 PM - edited 08-06-2024 02:45 AM
I noticed in a recent release that a new topic appeared in our Virtual Agent called 'Dynamic Translation Support Topic'.
Unfortunately I can't find this topic in the VA Designer, or within the documentation for that matter.
Has anyone else experienced this or have some insight?
EDIT: I've now raised a ticket with ServiceNow support to get more information. Will update here if I get an answer.
EDIT2 (2024-08-06): ServiceNow have created PRB1792422 as there is a defect in the "Conversational Interfaces Diagnostics Tool (Version 1.1.0)" release. No workaround has been provided as of now.
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09-12-2024 08:34 AM
I found users using this topic and glad I found this. Makes me wonder if that "Provide Feedback" mysterious topic is related.
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09-23-2024 06:58 AM
Hi! Thank you for creating this post. Is there any new upgrade on this topic? - as we currently facing the same issue, that we cannot find a way to disable it.
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3 weeks ago
Hi, we're experiencing the same issue. Has a solution been found?
