New VA Topic called 'Dynamic Translation Support Topic'

spoonerst
Tera Contributor

I noticed in a recent release that a new topic appeared in our Virtual Agent called 'Dynamic Translation Support Topic'.

 

Unfortunately I can't find this topic in the VA Designer, or within the documentation for that matter.

 

Has anyone else experienced this or have some insight?

 

EDIT: I've now raised a ticket with ServiceNow support to get more information. Will update here if I get an answer.

 

EDIT2 (2024-08-06): ServiceNow have created PRB1792422 as there is a defect in the "Conversational Interfaces Diagnostics Tool (Version 1.1.0)" release. No workaround has been provided as of now.

6 REPLIES 6

Lynda1
Kilo Sage

I found users using this topic and glad I found this.  Makes me wonder if that "Provide Feedback" mysterious topic is related.

BenedekBalogh
Tera Contributor

Hi! Thank you for creating this post. Is there any new upgrade on this topic? - as we currently facing the same issue, that we cannot find a way to disable it.