How can i make incident fields read only if state is closed in Agent Workspace?

[kalakaramad_20]

function onLoad() {

//Type appropriate comment here, and begin script below

var fields = g_form.getEditableFields();
alert(fields);
if(g_form.getValue("state",'closed')) {

for (var x = 0; x < fields.length; x++) {

g_form.setReadOnly(fields[x], true);
} } }

USED THIS SCRIPT | BUT NOT WORKING

[jaheerhattiwale]

@kalakaramad_20 Please try with ACLs.

Create a incident.None write acl as below

Create a incident.* write acl as below

And in all other incident.None or incident.* write acls add condition state != closed

Please mark as correct answer if this solves your issue.

[kalakaramad_20]

Hey I did it with the help of Ui policy. 

Thanks For your Support.

[jaheerhattiwale]

@kalakaramad_20 Ok cool👍

[kalakaramad_20]

Yes With the help of ui policy it was possible for me.

[RaghavSh]

@kalakaramad_20 you can mark the relevant answer correct to close the thread.