How can i remove the new button on case table in related list for task .
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12-04-2023 12:30 AM

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12-04-2023 01:12 AM
The best way is to make sure users who do not need to see the new button, do not have the rights to create a new record in that table.
If you don't have the rights, you won't see it. So, time to dive into some ACL magic 🙂
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12-04-2023 01:33 AM
What conditions must be given for acl ?

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12-04-2023 01:45 AM
That depends on your requirements...
Only grant access under the conditions and for the persona's which/who need to be able to create them.
In your screenshot I see you're in the acl for case. You'll have to do this in the acl's for the tables in your related lists.
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12-04-2023 03:30 AM
in the case table under the task there is a new button and i want that button only visible for admins rest all shall nt see the new button so now can you specify what shall i perform on the acl.
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12-04-2023 01:13 AM
You can refer below link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0830000
Please mark my answer helpful and accept as a solution if it helped 👍✔️
Kavita Bhojane