How can I share a ServiceNow form or table (like Lead) as a public page for external users?

RohitPapann
Tera Contributor

Hi Community,

I have created a custom Lead table in my ServiceNow developer instance, added necessary fields, arranged them using Form Layout, and added a module in the navigation bar for easy access.

Now I want to know:

Is there any way to make this form or table accessible to people outside ServiceNow — like a public page that can be shared or embedded in a customer website?
The idea is that a website visitor (without logging into ServiceNow) can fill out the form, and it will create a record in the Lead table.

My key goals:

  • Expose the form publicly (like a lead capture form).

  • Automatically create a record in ServiceNow when someone submits it.

  • Possibly embed or link it on a website.

  • Do this using ServiceNow features like Service Portal, Record Producer, or any other recommended method.

Is this possible? What is the best approach for this? Any security concerns or best practices?

Thanks in advance!
Rohit

1 REPLY 1

Chaitanya ILCR
Kilo Patron

HI @RohitPapann ,

check this out

 

https://www.servicenow.com/docs/bundle/yokohama-customer-service-management/page/administer/contextu...

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya