How do a change the content of the outbound survey email

[riskay123]

I have created a survey but I would like to change the content and formatting of the email that goes out that contains the survey link?

Is there a no code option?

Thanks in advance

[riskay123]

Hi Anurag

I am trying to create a new email notification for the new survey. However, I do not have a Metric type.Evaluation method and Metric type.Send notifications in the available conditions in the list.

This is what the OOB once looks like.

How do I add these options to the list of conditions?

Regards

[Mrudula6 · Accepted solution]

Hi Riskay123,

1. Just type "Metric Type" in the search drop down first.

2. Select "Metric type --> Assessment Metric type fields"

3. Later, type "Evaluation". You should be able to see evaluation field in the dropdown now.

4. Similarly select "Send notifications"

Hope this helps

[riskay123]

Hi Mrudula

That is the problem though. I don't have Metric type>>Assessment Metric as an available option to select. Only Metric Type. Same goes for Metric type.Send notifications

[riskay123]

Thanks for your help. The bit I was struggling was getting the bit after Metric Type. I asked someone else and they showed me that I had to go to the bottom of the list and it refreshes and displays the sub lists. They also told me to add a condition to the OOB Survey Invite to exclude the new survey. Just thought I would mention that for someone else that may read this for help in the future.

The info you provided was very helpful.