How do I receive notifications when an attachment is added?

MM0618
Tera Contributor

I want to receive email notifications when a customer uploads an attachment to a customer service case.

How do I set this up?

1 ACCEPTED SOLUTION

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @MM0618 

Please refer below thread:

https://www.servicenow.com/community/developer-forum/need-to-find-out-how-to-send-a-notification-if-...

 

 

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

View solution in original post

1 REPLY 1

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @MM0618 

Please refer below thread:

https://www.servicenow.com/community/developer-forum/need-to-find-out-how-to-send-a-notification-if-...

 

 

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra