Thanks for pointing out the link... I did just get this to work on a Rome instance.
A few notes:
- Start by going to "Options-->Configure Workspace" on your workspace, to find out which theme you're using. Below is the default one.
- The default theme shown is actually in the "Base Agent Workspace" scope, so switch to that scope. I don't recommend you link through the theme record to create the favicon, as suggested by the instructions. Instead, in the filter navigator, type in sys_ux_theme_asset.list to go straight to the table. Click NEW there and make sure to use "favicon" as the name. Don't forget to add the icon as an attachment. Save yourself some headache by making sure this is a PNG.
- Now, you can go back to the theme (either by selecting options-->Configure Workspace from the workspace itself, or by going to sys_ux_theme.list in the filter nav). One possible gotcha here is that you don't want to select the "Base Agent Workspace" theme that's in the Base Agent Workspace Application scope; you want the "Configurable Workspace Theme", which is also in the Base Agent Workspace scope! To make matters more confusing, the Configurable Workspace itself is in yet another scope called CSM and FSM Configurable Workspace Foundation...
- Click NEW under the UX Theme Assets tab.
- Find your asset (which you called "favicon" above). Paste in the "position" JSON as shown in the support article.
- Voila. Refresh a couple of times if you don't see anything immediately. Or maybe clear the cache. (below is a screenshot of my browser tab...I'm on dark mode on Chrome).
Note that I was also able to get this to work on a custom theme on a custom scope...but it may be important to ensure that the favicon theme asset is created in the same scope as the theme.
Also note that this is also the same process for updating the header logo on Configurable Workspaces... but name your asset "header_logo" and use JSON
| {"position": "header_logo"} |
