How to Configure auto-refresh for a list

[sriram 1]

Can someone help me on where we can configure auto-refresh for a list

The requirement is whenever someone creates a new case, it should automatically appear in the list view without manually refreshing the screen.

Thanks in Advance

[Chaitanya ILCR]

Hi @sriram 1 

I think that functionality already exist

if not try setting property glide.lists.live_list_enabled  to true as per below thread

https://www.servicenow.com/community/developer-forum/service-operation-workspace-auto-refresh/td-p/2...

also check this if not resolved

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0996533

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[sriram 1]

Hi @chaitanya,

Thank you for your response. Yes, I set the glide.lists.live_list_enabled property to true, and after doing that, I noticed the refresh button now shows a popup indicating new records.

However, my requirement is that new records should appear automatically in the list view without requiring any manual refresh or interaction.

[Ankur Bawiskar]

@sriram 1 

response from @Chaitanya ILCR should help you.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[sriram 1]

Hi @Ankur,

Which i tried, but still its not resolved my issue.

Do we have any other approaches to resolve that issue.