How to display a progress bar for file upload on Service Portal?

Cathy Song1 · ‎05-08-2018

Hi All,

I have built a portal form using record producer to collect requests from internal customers. One of the issues we have is that the Portal doesn't display a progress bar when users upload files. You don't really know if the browser picked up your file until the upload is complete - files only appear on the page after 100%.

Does anyone know if there is a config setting to turn on the progress bar? Or do I need to write custom code for it?

Thanks,

Cathy

Christian_ · ‎07-15-2018

Hello,

Suppose you are using OOTB Widget SC Catalog Item.
Seems like you wish an "spinner" or similar functionality that may indicate that the work of attaching the file is in progress.

Do not think you have any posibillities to get what you want from OOTB Widgets.

An option would be to build a separate widget for this, but as this may mean that you need to clone the Catalog Items widget, I do not recommend this being done, as this is a widget that is often modified in upcoming releases.

View solution in original post

Jorge G_mez · ‎05-29-2023

Hi Michal
I am trying to replicate this but no success, I added the code you mentioned on HTML for cloned widget as well for CSS style but still does not appear, any idea on what I might be missing?