How to enable caluclated field type for a field in case table

[hema sundar]

Hello community, I have created a new field on case table through the dictionary but under the caluclated value section the caluclated field is read only . Can any one tell me the answer how to disable the read only 

[Clara Lemos · Accepted solution]

Hi @hema sundar ,

Try creating you field on the "Customer Service" application instead of Global Application scope 🙂 

If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know

Cheers