How to enable machine translation of knowledge articles

Per-Kristian BM
Kilo Guru

According to the Translate a knowledge article-document, with the correct plugins, I should be able to machine translate knowledge articles.

I should be able to machine translate article by a translate link in the article itself, or by creating an automated translation task to a group/person.

I have checked all my plugins and we have tried to troubleshoot this issue, but I can't find it.

Have anybody enabled machine translations? and if so, did you have any issues enabling it?

5 REPLIES 5

Yes, For each language a new article will be created with different number. Take a look at this video https://youtu.be/63v7YAM4r1M?t=290 for details.

 

You can read more about this feature in our documentation https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge-management/con...

 

Regards,

Rajesh