How to enable machine translation of knowledge articles

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11-07-2019 04:53 AM
According to the Translate a knowledge article-document, with the correct plugins, I should be able to machine translate knowledge articles.
I should be able to machine translate article by a translate link in the article itself, or by creating an automated translation task to a group/person.
I have checked all my plugins and we have tried to troubleshoot this issue, but I can't find it.
Have anybody enabled machine translations? and if so, did you have any issues enabling it?
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Knowledge Management

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06-29-2020 07:17 AM
Yes, For each language a new article will be created with different number. Take a look at this video https://youtu.be/63v7YAM4r1M?t=290 for details.
You can read more about this feature in our documentation https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge-management/con...
Regards,
Rajesh