How to get data of Activity log of incident ? for example i want previous changes made on form like additional comment wriiten in past and i have to fetch that value in some script like jelly script i have to store that values. Kindly provide solutio
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‎08-24-2017 12:10 AM
How to get data of Activity log of incident ? for example i want previous changes made on form, like additional comment written in past and i have to fetch that value in some script like jelly script i have to store that values in a variable . Kindly provide solutions. is there any table where these things are stored.
Thanks
Agatha
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‎08-24-2017 12:14 AM
Hello Agatha,
Refer the below links may helpful to you.
Get the Activity Log of an Incident
Using activity information for reporting (w/r/t incident management)
Export the Activity log to Excel
Getting activity log of specific incident through the REST API
ServiceNow Commnunity MVP -2018 class.
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‎08-24-2017 12:20 AM
Hi Agatha Arlo
You may find below link helpful
http://wiki.servicenow.com/index.php?title=History_Sets#gsc.tab=0
Regards
Neeraj