Hello,When sending an email via Workspace, we’re unable to attach a file with the .xls extension, even though the system property glide.attachment.extensions is left blank (which should allow all file types).Has anyone encountered this issue or knows...
I have created a catalog in that there is an OOB functionality to "Add attachments" I want to add on submit restriction if no files attached how can i do that , on submit client script is not working
I created a table that extends from the Accounts table.I was unable to register the data from the extended table as an account in Contacts. What do you think could be the cause? Thank you in advance.
Hi ,I want to add interactive filters to the reports in the portal. We already have reports available, but now we’d like to enhance them with interactive filtering options. Is there any existing widget available for this, or would it require customiz...
In this article, I will guide you through the process of creating a case for a custom case type. When a request is raised, follow the steps below to generate a case from it:Step 1: Extend the Script Include RequestManagementIntegrationConstants with ...
Hi everyone, I'm trying to update a field label from "Closed (Closed_at)" to just "Closed" in the Case table. However, I'm encountering the following error:"Invalid 'Field Label' record even though the selected outside Table 'Case' is allowed.""Inval...
Hi Team,Can you please help me to find the license metric for the below products. PART#DESCRIPTIONSPT-IIQ-PLATINUMPLUSPlatinumplus IIQ Annual Support - Enterprise WideTERM-IIQ- SCIM-SVM-G5IdentitylQ for ServiceNow Service Catalog - Term Price - Tier ...
Hi Everyone, We got a requirement wherein transport vendors (external users, not present in ServiceNow) sends an Email to ServiceNow and a case record should be created.We created a flow designer to achieve this requirement.While testing as an extern...
Hello Community,I am working with Case Management (CSM) and have several custom Case Types (child tables, e.g., sn_customerservice_case_mytask).I have configured several OOTB and custom email notifications directly on the parent Case table (sn_custom...
Hello everyone, I'm begining in servicenow and I have problem. When i acess the walkup portal I received this message: Sorry, you are not authorized to access the walk-up pages. For security reasons, walk-up pages are limited to users with the sn_wa...
Hi ServiceNow Community, I'm having trouble deploying a UI component to my vendor instance and need some help. THE PROBLEM:OAuth gives me: "Current profile vendor-basic uses method oauth which is not supported"OAuth-MFA gives me: "Current profile ven...
Hi Community, I’m working on a catalog item where the "Requested For" field needs to support multiple selections, so I’ve configured it using a List Collector.Additionally, I’ve created a second variable to capture the email address of the selected u...
Need Help: Breakdown Mapping for Integer Field (Category) on Case Table for CSAT Surveys Hi everyone, I'm working on setting up indicator breakdowns for "CSAT surveys sent", and I've run into a challenge with a specific field type. My Goal: I n...
Hello All,I am working with Case Management (CSM) and have a few custom Case Types (child tables, e.g., sn_customerservice_case_ADS).I have configured several OOTB and custom email notifications directly on the parent Case table (sn_customerservice_c...
I've created a provider notification through the 'sys_notification' table, and I've successfully configured the trigger and content for the notification. However, upon clicking the notification, it currently redirects to the form in classic mode. My ...
