How to populate realated Location field as per the selected account on case form?

[aakankshapl]

Hello,
On the csm case form there are 2 fields named as account (customer_account) and location (cmn_location) both fields are reference fields. So basically want to populate the location which is related to that account. Please help me into that..

[Dhananjay Pawar]

Hi,

You can dot walk the location of account.

Could you please elaborate when do you want to populate the location on form.

Thanks.

[aakankshapl]

I want to populate location when I select the record in account field.

[AndersBGS]

Hi @aakankshapl ,

Is there any reference from the customer_account to the cmn_location? Or is  the location on the customer_account only string fields?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[aakankshapl]

Their is base table called company table,  records in the company table also exist in customer_account table who has class account in company table. The same company field exist in the cmn_location table