In my company's SN instance, we make use of Sold Products and Installed Products to register services that are hosted on Install Base Items of our customers.
The vast majority of Install Base Items are servers that we supply to our customers and therefore records in the cmdb_ci_server table.
We now need to register Products/Services that are related with Contacts of our customers.
Basically, the logic is very similar to the Installed Products. The problem is that Installed Products relate Sold Products with Install Base Items and our customers' Contacts are not seen as Install Base Items in our SN instance.
So I'd like to know if anyone has an idea or if there is something OOTB, in which I can relate and have a kind of Installed Product (although that name doesn't make much sense in my context, I'd call it something like Contact Subscriptions or something else) to relate Sold Products with Contacts.
Any ideas?
