${URI_REF} not working in email template

[kanishka_bhasin]

I am working on a functionality where notification will be sent when case is assigned to an assigned group, it will contain link to the case. For this email template is used where ${URI_REF} is not working. Please suggests if there are any workarounds.

Thanks,

Kanishka

[dhanu3]

@kanishka_bhasin 

Could you please provide screenshot of the script? And what email you are receiving?

Regards,

Dhanu

[kanishka_bhasin]

Message HTML:

Hi,

Case has been assigned to your group.

Click here to view the case: ${URI_REF}

[SunilKumar_P]

Hi @kanishka_bhasin, have you selected the table in the email template record?

Regards,
Sunil

[kanishka_bhasin]

Hi @SunilKumar_P , yes it is selected in template.