How to remove time stamp and name from additional comments or Work notes from the Activity?

[sriram 1]

I would like to remove the timestamp and user name from the activity log in Incident table. Could someone please help me with this?

[Ankur Bawiskar · Accepted solution]

@sriram 1 

what's your actual business requirement?

You can always inform your customer that it's a OOTB platform behavior and train the users.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[sriram 1]

@Ankur

Sure, will try to explain it. Thank you for your response.

[Ankur Bawiskar]

@sriram 1 

The timestamp and user allows users to know who updated and when comments was updated.

It's not possible to remove that.

If my response helped please mark it correct and close the thread so that it benefits future readers.