How to set a menu to open links in new tab in the Service Portal?

Alok21 · ‎01-13-2020

Hi Team,

I know that there's not an option for setting a Menu Item to open in a new tab. I tried to update _blank and _spd in the URL target field in menu item form but it is not working and on click it is opening in the same tab.

Any input is highly appreciated.

Regards,

Alok sahu

Alberto Consonn · ‎01-13-2020

Hi,

try the solution suggested to the below thread, it should work:

https://community.servicenow.com/community?id=community_question&sys_id=afa00765db98dbc01dcaf3231f96...

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

View solution in original post

Alok21 · ‎01-14-2020

Hi Alberto,

I tried as above but same issue. Do i need to make any changes in widget?

Alberto Consonn · ‎01-14-2020

No need to change anything in widget, please share some printscreen of the configuration and your test done.

Alok21 · ‎01-14-2020

Hi Alberto,

PFA for your reference.

Alberto Consonn · ‎01-14-2020

It looks fine for me, did you try using another browser or install a new Chrome browser from scratch? it must work as in my PDI works well.

Alok21 · ‎01-14-2020

Hi Alberto,

I tried with other browser and also reinstalled chrome and tried but with no luck.