How to set a menu to open links in new tab in the Service Portal?

Alok21 · ‎01-13-2020

Hi Team,

I know that there's not an option for setting a Menu Item to open in a new tab. I tried to update _blank and _spd in the URL target field in menu item form but it is not working and on click it is opening in the same tab.

Any input is highly appreciated.

Regards,

Alok sahu

Alberto Consonn · ‎01-13-2020

Hi,

try the solution suggested to the below thread, it should work:

https://community.servicenow.com/community?id=community_question&sys_id=afa00765db98dbc01dcaf3231f96...

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

View solution in original post

Alberto Consonn · ‎01-14-2020

Then, try to open a Case to ServiceNow through the HI Portal.

Alok21 · ‎01-15-2020

Hi Alberto,

I again tried with the first option as per below link and it is working as expected. There is a custom Angular ng-template where i made the changes.

Thank you for all the support mate. Cheers 🙂

https://community.servicenow.com/community?id=community_question&sys_id=afa00765db98dbc01dcaf3231f96...

Regards,

Alok sahu

Alberto Consonn · ‎01-15-2020

You're welcome Man 🙂

Cheers

Alberto

Alok21 · ‎01-15-2020

Hi Alberto,

I am facing one more issue, may be you can help here.

Please find attached.

Alberto Consonn · ‎01-15-2020

You may need to check the ACL or the role permission to the Dashboard.