How to show a field after submitting form on service portal?

Jaydee1
Tera Guru

I need to show "watchlist" filed after the form is submitted on service portal. (form is a record producer)

 

can anyone help me on this.

 

This is how it looks after submitting the case as of now. can we show watchlist field somewhere here : (attached screenshot)

 

 

1 ACCEPTED SOLUTION

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
OOTB you cannot add a watch list to the info field section. (Like priority etc.)

Very simple solution is to create a custom widget just having watchlist there and place on this portal page.

 

 


Thanks and Regards,

Saurabh Gupta

View solution in original post

10 REPLIES 10

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,

Can you please give me the screenshot where you want watch list to be visible?

 

 


Thanks and Regards,

Saurabh Gupta

This is how it looks after submitting the case as of now. can we show watchlist field somewhere here : Screenshot 2023-01-25 at 2.46.23 PM.png

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
OOTB you cannot add a watch list to the info field section. (Like priority etc.)

Very simple solution is to create a custom widget just having watchlist there and place on this portal page.

 

 


Thanks and Regards,

Saurabh Gupta

FYI.

 

SaurabhGupta_0-1674640133724.png

 

SaurabhGupta_1-1674640166989.png

 

SaurabhGupta_2-1674640180570.png

 

 

 


Thanks and Regards,

Saurabh Gupta