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01-25-2023 12:22 AM - edited 01-25-2023 01:18 AM
I need to show "watchlist" filed after the form is submitted on service portal. (form is a record producer)
can anyone help me on this.
This is how it looks after submitting the case as of now. can we show watchlist field somewhere here : (attached screenshot)
Solved! Go to Solution.
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01-25-2023 01:30 AM
Hi,
OOTB you cannot add a watch list to the info field section. (Like priority etc.)
Very simple solution is to create a custom widget just having watchlist there and place on this portal page.
Thanks and Regards,
Saurabh Gupta
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01-25-2023 12:33 AM
Hi,
Can you please give me the screenshot where you want watch list to be visible?
Thanks and Regards,
Saurabh Gupta
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01-25-2023 01:17 AM
This is how it looks after submitting the case as of now. can we show watchlist field somewhere here :
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01-25-2023 01:30 AM
Hi,
OOTB you cannot add a watch list to the info field section. (Like priority etc.)
Very simple solution is to create a custom widget just having watchlist there and place on this portal page.
Thanks and Regards,
Saurabh Gupta
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01-25-2023 01:49 AM
FYI.
Thanks and Regards,
Saurabh Gupta