How to show a field after submitting form on service portal?

[Jaydee1]

I need to show "watchlist" filed after the form is submitted on service portal. (form is a record producer)

can anyone help me on this.

This is how it looks after submitting the case as of now. can we show watchlist field somewhere here : (attached screenshot)

[Jaydee1]

Hi Saurabh, I need one more help how can add it form can you guide me step by step. do I need go to service portal pages and add it from there?

[Saurabh Gupta]

If you want to add like below 

If yes,
Step 1. Create a custom widget as mentioned below

Step 2.
Go to standard ticket configuration 

Click on above module and select the table on which you want to add watch list as I selected incident

Open it. In the tab configuration click on new (Make sure you should be in correct scope)

Now Populate the detail as below

[Jaydee1]

Through this script I am not able to update wachlist field on incident table on servicenow

[Saurabh Gupta]

Hi,
You want to update the watch list as well or just want to show the member of watch list ?

[Jaydee1]

Hi, I need to update the watch list on incident record from the portal.

Thanks,

Jaydee