How to show related tables on service portal form

Mike D1
Giga Guru

Hi

I have a custom table with two related tables and am trying to show the related tables on a service portal form.

It displays fine in the back end, however on the portal it shows the tables as a related list. I am hoping there is a way to configure this to show on the portal as it displays in the back-end.

 

Back-end:

MikeD1_1-1669583532482.png

 

Portal:

MikeD1_0-1669583471572.png

 

1 ACCEPTED SOLUTION

Harsh Vardhan
Giga Patron

Hi Mike - Backend screenshot, which you have attached here, that is "Embedded List" not related list. 

currently adding embedded list on portal form is not feasible OOTB . 

 

Reference: 

Embedded lists on a form are not displaying in Service Portal 

 

Custom widget you can build here to solve this requirement.

OR

Follow this link. 

https://docs.servicenow.com/csh?topicname=t_CreateDefinedRelatedLists.html&version=latest 

 

Thanks,

Harsh

View solution in original post

1 REPLY 1

Harsh Vardhan
Giga Patron

Hi Mike - Backend screenshot, which you have attached here, that is "Embedded List" not related list. 

currently adding embedded list on portal form is not feasible OOTB . 

 

Reference: 

Embedded lists on a form are not displaying in Service Portal 

 

Custom widget you can build here to solve this requirement.

OR

Follow this link. 

https://docs.servicenow.com/csh?topicname=t_CreateDefinedRelatedLists.html&version=latest 

 

Thanks,

Harsh