How to use Team Calender in ServiceNow?
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02-28-2024 07:16 AM
We are asked to fill/utilize team calender under Agent Schedule. Unable to log anything in it.
Does anyone know how to use Team Calender in ServiceNow?
Any pre-requisites required for it. Any Help is appreciated.
Thanks in Advance
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02-28-2024 07:21 AM
Hi @Rajendra Korada ,
Please refer to the doc : https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/workforce-o...
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02-28-2024 07:27 AM
Hello @Rajendra Korada
You may want to check-
- ServiceNow Documentation: https://docs.servicenow.com/
- Team Management Documentation: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/roles/concept/c...
- Team Calendar Documentation: https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/time/concept...
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards.
CB