I am trying to connect a record producer to a csm portal page.

zag
Tera Expert

I have created a record producer, and a portal page but cannot seem to be able to connect them together. Can anyone help?

6 REPLIES 6

kathyneff
ServiceNow Employee
ServiceNow Employee

Also, make sure you have an external role set up on the "Accessibility" tab for the record producer, such as shown below.  There are a number of external roles - starting with sn_customer, or you could use snc_external.

 

find_real_file.png

zag
Tera Expert

Hi guys 

 

I figured it out. Here are the reproduction steps, thanks everyone for jumping in. It really helped. 

 

See attachment on how I did it.