i want to hide email client templates tab for client sme role in CSM workspace
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-02-2024 01:39 AM
3 REPLIES 3
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-02-2024 04:18 AM
Hi @Naveen_Varma Add gs.hasRole('role') code in Response Template record in UX Screen "sys_ux_screen.list" form.
Refer below screenshot
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-02-2024 05:20 AM
i am unable to add the role condition, getting error like invalid update.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-02-2024 05:31 AM