Inbound Email Action

[Anusha Medharam]

I have one field in case form . Field name is" u_multiple_service_id_s", field type is string. whenever customer has sent multiple service IDs through email. How to put that values in that field.

[Mark Manders]

That all depends on how the data is coming in through email. You need to be able to filter it and transform it to the sysID's so you can fill your list field. Without an example of the email, there is no way to start with an answer.

But I asked you for this already yesterday when you posted the exact same question and you didn't reply. Some one else will also need the same information to be able to help you (link).