Interactive filters

[Naga jyothi sri]

Hi,

Can anyone help on this, I have added interactive filter for Assigned to in my dashboard for Request Items table. when I select any name in assigned to its not showing request details accordingly. What steps should be taken for this?

Thanks,

Jyothi

[Community Alums]

Hello @Naga jyothi sri ,

In the interactive filter, click on the gear icon (edit widget), and make sure the interactive check box is checked. SS:

And in report, click on the gear icon (edit widget), and in interactivity, make sure both checkboxes are checked. SS:

You can also take reference from this YouTube video: https://youtu.be/XIYXog1CopQ

@Naga jyothi sri, Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.

Thank you!

[AndersBGS]

Hi @Naga jyothi sri ,

please share your setup of the interactive filter you have created. Sounds like something have gone wrong.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[ersureshbe]

Hi, I'm not sure you referred below link and script. I recommend use below script as base and modify based on Assigned To field.

https://docs.servicenow.com/en-US/bundle/utah-now-intelligence/page/use/dashboards/reference/r_Custo...