Inventory check

NiloferShaik
Tera Contributor

Working on a Proof of Concept on CSM. A  retailer submits a form asking for restock of a particular product(in our scenario its stock of medicines for example covid vaccines, first aid kits etc). When the form is submitted a case has been created and assigned to the certain groups. Now the group from wholesaler has to check the inventory whether the stock is available in their inventory or not. 

which module I can use for inventory check . how to excatly proceed here for inventory check(we have inventory management, asset management etc) . Kindly help here.

1 REPLY 1

Hemant Ch
Tera Expert

1. Check stock levels by using the Inventory Table (e.g., alm_asset or cmdb_ci_stock).

2. If stock is available, notify the wholesaler group.

3.If stock is not available, create a task for replenishment or escalate the case.