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Is it possible to add popup in ServicePortal & stay OOB?

ColeM
Mega Sage

4 hours ago

Is it possible to add a popup message to the business portal on load without customizing the homepage? 

 

 

I want to preserve the homepage OOB so it can get any future upgraes, therefore I don't want to add a widget to the page directly. I see CSS overrides and Java Script includes are avaialable in the portal, is there any way to add a widget to the business portal homepage without customizing?

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Its_Azar
Mega Sage

2 hours ago

Hi there @ColeM 

No, there isn't a supported OOB way to add it without customizing the page (or another rendered widget such as the header). JS Includes can run custom JavaScript, but they cannot inject a Service Portal widget into an unmodified page. If a modal is required, the supported approach is to add a small custom widget to the page or another customized widget (such as the header).

☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star ⭐
Architect@ KPMG.
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