Knowledge Use (Tab) vs. Use Count (field)???!!!

[Urdana]

Is someone going to help me??? I need to know what is the difference between USE COUNT (field) and KNOWLEDGE USE (tab) in an article. 

I have been looking everywhere in your KB for four days and there is NO information at all.

I AM NOT ASKING ABOUT THE DIFFERENCE BETWEEN USE COUNT vs. VIEW COUNT

This is an urgent issue we are experiencing!!

[Urdana]

I know that nobody gets paid here. Maybe you should put your frustrations or desire to reprimand others where they belong (a therapist can help you with this for sure) because at no point did I complain or expected a quick response. That is why it has been more than two weeks and I have not posted anything.

You don't need to remind me of that because I have answered a ton of questions in the past in different forums within ServiceNow.

Also, you misunderstood my question like may others. The links you put in your response are links that I read years ago.

Let's all be grateful for the free space provided here so everyone can be as judgmental as they want.

[Allen Andreas]

Hi there,

It's pretty funny how I can suspect you were demanding immediate assistance and could sense your tone and voila, here it is (if not easily apparent to others before, we got a sample now). I guess in your post when you say things like:

Is someone going to help me???

multiple question marks (heh...) and...

This is an urgent issue we are experiencing!!

(more multiple punctuation marks)...and even more instances here (another completely different post):

https://community.servicenow.com/community?id=community_question&sys_id=ecc6622a1b2e4410fff162c4bd4b...

Means:

because at no point did I complain or expected a quick response

I guess I misread that too? Whoops!

You didn't post anything in two weeks because you got what you wanted and then left. I am glad you decided to return today though and mark that reply above as Correct to give them credit!

As far as you helping in other areas of ServiceNow and not needing to be explained certain things, thanks for helping out on the forums! Unfortunately, per your profile that's not indicated. You may want to reach out to the Community Team for them to take a look and see about getting that fixed.

Anyways...take care and I sincerely hope when you have another urgent need you can communicate more respectfully around here. Great work to you two who did reply, we appreciate your help!

Take care!

[Rum]

Not a very professional way to communicate and work with people. You may wan to look at this to improve your skills.

https://blog.amwa.org/what-are-soft-skills-and-why-are-they-important?utm_term=&utm_campaign=AMWA+-+...