Major Incident Management - Auto Creation of Major Incident Management Candidates
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08-21-2024 06:12 AM
- When a user saves or submits an incident record with a Priority 1, the user is presented with a popup box stating: "Please confirm that you would like to propose a Major Incident Candidate and inform Enterprise Incident Management of this issue"
- If the user clicks "Ok" on the popup, then a Major Incident Candidate is automatically created and the user is presented with the standard message: Incident [Insert Incident Number] has been proposed as a Major Incident candidate
- If the user clicks Cancel, they should be returned to the form
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