07-31-2024 06:44 AM
Hi,
Is there any support for the mentioning feature, even a solid and stable custom from community, that allows tagging in the portal?
07-31-2024 06:55 AM - edited 07-31-2024 06:57 AM
Hi @Ariel Aharon ,
ServiceNow not supporting mention feature in portals.
Please refer below thread:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827244
https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/build/service-portal/re...
check below solution:
https://snhackery.com/2019/10/22/mentions-in-the-service-portal/
Kindly mark my answer as Correct and Helpful based on the Impact.
Thanks & Regards,
Sumanth Meda
