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My instance is not working it is showing unplanned maintenance

Varunkumarg
Kilo Contributor
 
1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @Varunkumarg ,

 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

 

  1. Wait, it should come online after some time
  2. If you get tired of waiting, release the instance and request a fresh installation. Note, that anything that hasn't been backed up will be lost. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/