need to create seperate role for business user to access only additional comments in incident

Vani14
Tera Contributor

Need to create separate role for business user to access only additional comments in incident.We have created role incident_write_comments but that is not working. could you please help us.

7 REPLIES 7

Hi,
Please allow this role for write access on a record. Please create incident.none ACL for your custom role.

 

 

 


Thanks and Regards,

Saurabh Gupta

 @Saurabh Gupta  could you please help me how to create

Hi,
PFA.

SaurabhGupta_0-1693994477294.png

 


Thanks and Regards,

Saurabh Gupta