need to pull the reports with attached kb articles in incident as well as need to display kb's.

Go to solution
Vani14
Tera Contributor

‎03-09-2023 03:06 AM

how to pull the reports with attached kb articles in incidents as well as kb articles needs to be display in that report is that possible

0 Helpfuls
  • 1,228 Views
1 ACCEPTED SOLUTION

Go to solution
SatyakiBose
Mega Sage

‎03-09-2023 04:07 AM - edited ‎03-09-2023 04:07 AM

hello @Vani14 

You can use the m2m_kb_task table to generate the report.

You can access it here - https://xxxx.service-now.com/m2m_kb_task_list.do

 

If this has helped you solve the issue, please mark it as solution

View solution in original post

1 REPLY 1

Go to solution
SatyakiBose
Mega Sage

‎03-09-2023 04:07 AM - edited ‎03-09-2023 04:07 AM

hello @Vani14 

You can use the m2m_kb_task table to generate the report.

You can access it here - https://xxxx.service-now.com/m2m_kb_task_list.do

 

If this has helped you solve the issue, please mark it as solution