need to pull the reports with attached kb articles in incident as well as need to display kb's.

Vani14
Tera Contributor

how to pull the reports with attached kb articles in incidents as well as kb articles needs to be display in that report is that possible

1 ACCEPTED SOLUTION

SatyakiBose
Mega Sage

hello @Vani14 

You can use the m2m_kb_task table to generate the report.

You can access it here - https://xxxx.service-now.com/m2m_kb_task_list.do

 

If this has helped you solve the issue, please mark it as solution

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1 REPLY 1

SatyakiBose
Mega Sage

hello @Vani14 

You can use the m2m_kb_task table to generate the report.

You can access it here - https://xxxx.service-now.com/m2m_kb_task_list.do

 

If this has helped you solve the issue, please mark it as solution