New condition in approval activity is not working

VIKAS MISHRA
Tera Contributor

In my change workflow i have one approval activity with Approve and reject condition, howvever i have added one more condition in the same approval activity, which is "refer back" and provided one "refer back" UI action button on the approval form.

From now if any one clicks on in "refer back" button in apporval then approval state would be changed to "refered back" and my workflow should be rolled back to start. 

But i can see approval state is actually getting changes to "refered back" if we click on "refer back" button in approval form but my "approval" activity is not moving forward to next activity to "roll back". 

Please suggest why the new condition is not working.

 

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6 REPLIES 6

@VIKAS MISHRA - Did you configure the same value "referred_back" for Group Approval tables "sysapproval_group" on field "approval" , As the activity runs on group approval activity. 

 

If not, Please add the new choice on sysapproval_group table and check it should work


Thanks & Regards,
Vasanth

I have created the refer back choice value in sysapproval_group table also , but still not working